FAQs
F.A.Q.
What wax do you use?
We use 100% soy wax.
Where do you currently ship?
At this time, we only ship to the continental United States.
How can I check my order status?
If you have an account, you can log in to check your order status at any time. If not, simply send us an email to info@eight21candleco.com and include your order number in the subject line.
How can I be notified of new products?
By signing up for our newsletter, you'll be among the first to know about new products and awesome savings!
Do you offer wholesale pricing?
Yes! If you are interested in becoming a reseller or are interested in retail partnerships, please send us an email at info@eight21candleco.com
Can I place a large order?
Absolutely! If you are interested in a bulk order, please email us at info@eight21candleco.com and let us know the details of what you are looking for. Please allow 6 weeks for large orders to arrive as our candles take 2 weeks to cure.
How long does shipping take?
Orders placed Monday through 3 p.m on Thursday will ship within 48 hours. Orders placed after 3 p.m on Thursday or on a weekend will ship the following Monday except for holidays.
Do you have a subscription box?
We offer our Fragrance Delights Box- no subscription necessary! You'll have access to an exclusive candle, a seasonal candle, a room spray, and an exclusive gift!
There are no recurring charges so you only pay when you choose for the boxes you want!
The boxes are made in limited supply for each release in January, March, May, July, September, and November.